FAQ
Q1. Are you a factory?
A1. Yes, we are a dedicated factory focused on providing high-quality products.
Q2. Do you provide free samples?
A2. Yes, we can provide samples and charge only the freight, making it hassle-free for you.
If you have any special sample requirements, please contact us for more detailed information.
Q3. Can the product be produced according to customer requirements?
A3. Absolutely, we can customize products as per your specifications and drawings.
Q4. Is it allowed to visit the factory?
A4. Yes, we warmly welcome customers to visit our factory and see our operations.
Q5. How to solve the faults of the equipment during use?
A5. Please email us the details of the issue along with pictures or short videos. We'll promptly diagnose and resolve the problem.
Q6. What is the quality level of your products?
A6. Our products are certified with CE, ISO, and other international standards.
Q7. Can the color of the product be customized?
A7. Yes, our products can be customized using the Pantone Matching System (PMS) for precise color matching.
Q8. Can the membrane switch be equipped with LED lights?
A8. Yes, we offer membrane switches equipped with monochrome, two-color, and three-color LED lights. For specific requirements, please contact us.
Q9. What is the thickness of the membrane switch?
A9. The standard thickness ranges from 0.9 to 1.3mm.
Q10. What are the types of convex keys on the membrane switch panel?
A10. For specific requirements regarding convex keys, please contact us directly.
Q11. How many layers can the membrane switch be customized?
A11. Our products can be tailored to fit your unique and specific requirements, ensuring a perfect match for your needs.
Q12. Do I need to provide drawings?
A12. Yes, we require your detailed drawings to proceed.
The format for the drawings can be one of the following, which you will use to construct the cabinet:
PDF files, AI files, etc.
Additionally, please include the circuit drawings for comprehensive guidance.
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